Wiggle での仕事

Wiggle チームに加わりませんか?

Wiggle チームに加わりませんか?

Wiggle は、情熱的で優秀な人材を常に募集しています。スポーツ用品販売や eコマース、IT 開発などの部門で、やりがいのある仕事に就いてみませんか。当社の社員は和やかな雰囲気の職場で充実した日々を送り、技術革新や自己啓発に努めています。

当社の社員の多くはスポーツ愛好者です。当社の業務は世界に焦点を当てて急成長を遂げており、世界一のスポーツリテーラーになることを目指しています。興味がお有りでしたら、現在の採用情報をご覧ください。

Wiggle の歴史

Wiggle の歴史

Wiggleの原点は、英国ポーツマスに 1920年に創立されたButler Cyclesという小さなバイクショップにさかのぼります。1999年、Butler Cycles はオンライン取引を開始し、wiggle.co.uk を立ち上げました。

他に例を見ない品揃えや価格ときめ細かいカスタマーサービスを提供することに重点的に取り組み、Wiggle は世界規模まで飛躍的に業務を拡大しました。現在はサイクリングやランニング、スイミング用品のオンラインリテーラーの世界的なリーダーに成長を遂げ、10 の言語と 14種類の通貨に対応し、70か国に商品を販売しています。

Wiggle の倉庫の面積は 85,000平方フィート (約 7896.8㎡) で、在庫品は 200万点以上です。

Wiggle でのライフスタイル

Wiggle でのライフスタイル

Wiggle は、仕事とプライベートをバランス良く保つことの大切さを理解しています。社員は皆仕事熱心ですが、職場は和やかな雰囲気でスポーツに参加する機会もあります。

Wiggle では、昼休憩や終業後にランニング・サイクリングクラブを開催するなど、社員が集まって頻繁にトレーニングをしています。また、サイクルマラソンライドやランニングレースなどのイベントにも一緒に参加しています。

仕事を熱心にこなしながら健康的な生活を送りたい方には、Wiggle はぴったりの職場でしょう。

応募について

応募について

Wiggle では優秀な人材を広く募集しています。当社で働きたいと思われた理由などをぜひお聞かせください。

頂いたすべての Eメールに個別に回答するのが理想ではありますが、応募件数があまりに多いため、不本意ながら実現できていません。履歴書を送信後 14日以内に当社から連絡がない場合は、今回は不首尾に終わったとお考えください。

当社に関心をお持ちいただき、ありがとうございました。

Portsmouth: Technical Customer Services Advisor (Maternity Cover)

Technical Customer Services Advisor (Maternity Cover)

Our Mission at Wiggle is to inspire everybody, everywhere and every day to experience the joy of sport.

The aim and purpose of the Role:

Reporting to one of the Customer Service Team Leaders you will work as part of our customer services team helping, assisting and advising customers via Live Chat and Email with the highest degree of courtesy and professionalism to resolve issues.

Roles and Responsibilities:

  • Ensure customer queries are answered promptly and completely via both Chat and Email
  • Ensure that all communications with customers are conducted in a professional and courteous manner.
  • Offer alternative solutions where appropriate with the objective of ensuring customer satisfaction. 
  • The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the company and the overall business objectives of the company

Personal Specification:

  • Strong communication skills both written and verbal.
  • Strong attention to detail and aiming for excellence in delivery.
  • Demonstrate experience of working in a fast paced office environment as part of a professional team.
  • Ability to manage and coordinate changing priorities, have high standards and be capable of multi-tasking.
  • Self-motivated and confident decision maker with the ability to nail actions and a positive "can do" attitude.
  • Ability to demonstrate strong communication skills and liaise with all members of the business including Senior Managers and Directors.
  • Ability to be flexible with work duties and hours as required by the team and business.

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

We are for the Good Stuff!

Portsmouth: Junior Software Developer

 

Junior Software Developer

An opportunity has arisen for a Junior Software Engineer to be involved in the creation and development of features to help us continue our growth. We are always improving our customer facing website, releasing every fortnight and prioritizing features directly with the business with a value/effort focus. Using a number of javascript frameworks, a variety of UIs, internal and external exist on JQuery, The Junior Software Engineer will be supporting SPs, nHibernate stacks and writing green field code using Dapper or another lightweight ORM. Injection is covered by Spring.net, being refactored to Autofac.

The ideal candidate will be keen to learn and support the business and thrive during this period of change. A confident, practical knowledge of C# intimately is highly desirable for this role.

Sounds like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.com

We are for the Good Stuff!

 

Portsmouth: Brand Content Executive

Brand Content Executive

Location: Portsmouth

Role: 40 hours pw / Permanent

Are you a pro-active individual with an in-depth understanding of social media and its marketing? Do you have a strong interest and understanding of the tri-sports calendar, superb attention to details, organizational and deadline management skills? Then we have a great job opportunity for you!

As Brand Content Executive you will be assisting in the implementation of Wiggle social media and editorial content strategy across multiple markets, helping to raise the level of social media and editorial engagement, looking after day-to-day delivery of scheduled contect on our Facebook and Twitter channels, and many more! The role will also be looking after developing and optimizing the media content available for social media sites (including photo and video editing), assisting in the optimization of current content on the Wiggle Guides site, uploading first-draft content to the Wiggle Blog and Guides site, and other exciting activities!

We are for the Good Stuff!

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

Australia: Customer Service Advisor

Customer Service Advisor

Our Mission at Wiggle is to inspire everybody, everywhere and every day to experience the joy of sport.

The aim and purpose of the Role:

Reporting to one of the Customer Service Team Leaders you will work as part of our customer services team helping, assisting and advising customers via Live Chat and Email with the highest degree of courtesy and professionalism to resolve issues.

Roles and Responsibilities:

  • Ensure customer queries are answered promptly and completely via both Chat and Email
  • Ensure that all communications with customers are conducted in a professional and courteous manner.
  • Offer alternative solutions where appropriate with the objective of ensuring customer satisfaction. 
  • The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the company and the overall business objectives of the company

Personal Specification:

  • Strong communication skills both written and verbal.
  • Strong attention to detail and aiming for excellence in delivery.
  • Demonstrate experience of working in a fast paced office environment as part of a professional team.
  • Ability to manage and coordinate changing priorities, have high standards and be capable of multi-tasking.
  • Self-motivated and confident decision maker with the ability to nail actions and a positive "can do" attitude.
  • Ability to demonstrate strong communication skills and liaise with all members of the business including Senior Managers and Directors.
  • Ability to be flexible with work duties and hours as required by the team and business.

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

We are for the Good Stuff!

Portsmouth: Pricing Analyst

Pricing Analyst

We are now recruiting for Pricing Analyst at Wiggle!

If you are passionate and highly analytical individual with strong data manipulation skills and advanced Excel knowledge, then this is a perfect role for you!

You will be responsible for ensuring that Wiggle remains competitive on price by working closely with our Marketing and Commercial teams and monitoring competitors, analysing trends and executing our pricing strategy. You will need to fully understand the market place for the business and the position it holds, review, record and update the business on competitor pricing and promotional activity, monitor the impact of commercial tactics employed, recommend adjustments to meet objectives, and many more!

The ideal candidate will have an ability to break down complex issues that involve large amount of data, be commercially aware, have attention to detail and desire to achieve excellence in delivery. A confident decision maker with familiarity and interest in tri-sport clothing and equipment with a minimum 2:1 degree is required for this role.

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

We are for the Good Stuff!

Portsmouth: Mid Software Developer

Mid Software Developer

 What is the job?

A career in Software Engineering at Wiggle involves much more than just writing code. You’ll be involved in the creation and deployment of features to help us continue our growth. You’ll be working on internal software that keeps the business running. We’re always improving our customer facing website, releasing every fortnight and prioritizing features directly with the business with a value/effort focus. Using a number of javascript frameworks a variety of UIs, internal and external exist on JQuery, Angular and Knockout. Built around a SQL server backend, we use a variety of DB access techniques depending on the requirement. You’ll be supporting SPs, nHibernate stacks and writing green field code using Dapper or another lightweight ORM. Injection is covered by Spring.net, being refactored to Autofac.

 Why do this job?

You’ll be exposed to a range of .NET applications, ranging from long lived internal Webforms to a high traffic always up website serving around 25% of the UK cycling market and presenting millions of page views every day. You’ll be challenged on a daily basis to find answers to problems using initiative and innovation, we have a significant application footprint meaning that tasks are rarely repetitive. E-Commerce is a competitive environment, and you’ll be comfortable in a variety of project situations, from well-defined requirements to nebulous goals with freedom to experiment. Most happy in an agile environment you want to increase the value our ceremonies provide and take opportunities to make suggestions to improve our techniques, processes and tools in and out of regular retrospectives. You’ll be analytical, a good communicator, both technical and non-technical, and happy explaining ideas and architectures on a whiteboard. You’ll be confident in your code going live to millions of people because it was written with SOLID principles in mind, you’ve unit tested it, it’s been reviewed, QA’d and UATed and you know it’s efficient from your profiler run results.

You enjoy the opportunity to improve using online resources including a PluralSight subscription and innovating genuine value in 10% time along with participating in Friday Fun knowledge sessions where engineers showcase new technologies and techniques to their peers in informal presentations.

Am I suitable?

If you’re a programmer for fun outside of your day job, and know C# intimately (and probably another couple of languages, ruby/python/java) then read on.

  • C# .NET 3.5 – 4.5
  • Web tech - MVC 3+, HTML5 and CSS, JavaScript and frameworks
  • Testing frameworks, i.e. NUnit, Moq, MSpec
  • SOLID
  • SQL, NServiceBus, ORMs

 

So, are you made of the #goodstuff? Send us your CV, telling us how passionate you are to jobs@wiggle.co.uk

Portsmouth: Pricing Manager

Pricing Manager

This role is essential to the growth of our business, at a time when we are expanding quickly and as we evolve, we need to bring in experienced talent to make sure that we maintain our position in the marketplace.  As part of the Marketing Department, you will work closely with teams across Commercial, Marketing, International and Finance to evolve our pricing strategy within Wiggle’s overall customer proposition.

Accountabilities:

  • Understand the marketplace
  • Review, record and update the business on competitor pricing and promotional activity
  • Monitor the impact of commercial tactics employed and recommend adjustments
  • Continuously improve team processes to remain competitive on price, mitigate risks, and maintain resource efficiencies
  • Support the business in the transition to a new pricing system
  • Coach and develop a strong team of analysts

Knowledge, Skills and Experience:

  • Minimum 2:1 degree
  • Highly analytical with strong data manipulation skills and advance Excel knowledge
  • Ability to break down complex problems, often involving large amounts of data
  • Commercial awareness to support prioritisation and communication at a senior level
  • Familiarity with and interest in internet shopping and tri-sports clothing and equipment

Competencies:

  • Confident decision maker with the ability to nail actions and get stuff done
  • Strong collaboration skills able to build trust and confidence across functions
  • Ability to solicit guidance and input from senior business leaders

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

We are for the Good Stuff!

Portsmouth: Chinese Translator

Portsmouth: Chinese Translator 12 Month FTC

We have a vacancy within the translating team for a Chinese Translator to cover a 12 month maternity leave, due to start in January 2017. This is an excellent opportunity to join Wiggle at an exciting time of growth for the company. The Translator & Proofreader will be assisting the Translation, Marketing and Customer Service teams with all related translation and communication matters.

You will be working as part of the translation team and provide support for the customer service team. As a Wiggle translator, you will be responsible for translating everything for your local TLD: website interface, marketing and digital content, technical products, help pages.

Accountabilities:

  • Translate website contents, product descriptions and marketing and digital contents
  • Understand and learn Wiggle products
  • Make sure the Translation Memory (TM) is organised and up-to-date
  • Make sure the glossary/termbase is organised and up-to-date
  • Assist the customer service team with incoming email and phone queries from customers
  • Any translation and communication in any other foreign language as required by Wiggle

Knowledge, Skills and Experience:

  • Native standard of Chinese as well as English
  • Degree in translation or equivalent experience
  • Deep understanding and excellent command of CAT tool
  • Creative writing skill will be an advantage

Competencies:

  • Strong attention to detail with a strive for excellence in delivery
  • Demonstrate experience of working in a fast-paced environment as part of a professional team
  • Ability to manage and coordinate changing priorities, understand ‘what good looks like’, and capable of multi-tasking
  • Confident decision maker with the ability to nail actions and get stuff done
  • Ability to demonstrate strong communication skills and liaise with all members of the business including Senior Managers and Directors
  • Ability to be flexible with work duties and hours as required by the team and business, and able to attend other sites for which travel may be required

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

We are for the #Goodstuff!

Portsmouth: Insight Manager

Portsmouth: Insight Manager

We have an opportunity for a first rate analyst to join our Insight function, based in Portsmouth, Hampshire.

You will be expert in statistical analysis and digital data

You will be obsessed with the customer, consumer and market

You will have practical experience in the dissection of complex disparate data sources
 

You will lead our drive to enable the business to self-serve access to Insights.

As an ecommerce company you will lead our work to identify how we can harness the commercial value of our customer knowledge.

(An enthusiasm for a sport is important. As a sports business, we live our brand mission, to encourage everyone every day to experience a joy of sport!)

 

Accountabilities:

  • Chief Ambassador for Customer and Consumer Analysis in the business
  • Lead the Insights Team. Recruit, retain and develop talent
  • Lead Key Analysis (Customer, Market and Consumer)
  • Manage the strategy to enable the business to self-serve Insights
  • Support the Senior Analyst, our Chief Ambassador for Google Analytics Universal and our Analytics Framework
  • Develop segmentation, analytical models, customer profiles for the business
  • Act as a conduit for industry and product best practice

 

Knowledge, Skills and Experience:

  • Educated to degree level, or equivalent
  • Educated or experience in Applied Mathematics or Statistics
  • Google Analytics Academy, or experience in Google Analytics (Universal / Premium)
  • Experience of Data Visualisation
  • Experience in an active commercial marketing department
  • Experience with statistical customer analysis
  • A practical awareness of the Sports and / or Leisure sector
  • A recent awareness of eCommerce Retail practice
  • Practical experience of quantitative and qualitative research
  • Project and / or Team Management
  • Practical appreciation for managing large datasets, BQ or SQL an advantage

 

Competencies:

  • A commitment to unlock customer knowledge (the provision of service to our internal clients)
  • Ability to gather, understand and interpret data from disparate sources such that meaning, information and recommendations can be gleaned from the data
  • Ability to demonstrate strong communication skills and liaise with all members of the business including Senior Managers and Directors
  • A passion for the customer journey / experience
  • Experience with commercial metrics and measures
  • ICT literate, with an open attitude to new tools, especially sources of data, or analytics platforms
  • Excellent presentation skill: of technical or statistical information to a variety of audiences
  • Confident ability to prioritise
  • An ability to understand how technology platforms benefit our business
  • Maximise value to the business of third party agency platforms and resource
  • Commercially minded 

Sound like the challenge for you? Send your CV to jobs@wiggle.co.uk

We are for the #Goodstuff!

Portsmouth: Spanish Translator

Translator & Proofreader Spanish

We have a vacancy within the translation team for a Translator & Proofreader (Spanish). As a Wiggle translator, you will be assisting the Translation, Marketing and Customer Service teams with all related translation and communication matters.

You will be responsible for translating everything for your local TLD: website interface, marketing and digital content, technical products, help pages.

Accountabilities:

  • Translate website contents, product descriptions and marketing and digital contents
  • Understand and learn Wiggle products
  • Make sure the Translation Memory (TM) is organised and up-to-date
  • Make sure the glossary/termbase is organised and up-to-date
  • Assist the customer service team with incoming email and phone queries from customers
  • Any translation and communication in any other foreign language as required by Wiggle

Knowledge, Skills and Experience:

  • Native standard of Spanish as well as English
  • Degree in translation or equivalent experience
  • Deep understanding and excellent command of CAT tool
  • Creative writing skill will be an advantage

Competencies:

  • Strong attention to detail with a strive for excellence in delivery
  • Demonstrate experience of working in a fast-paced environment as part of a professional team
  • Ability to manage and coordinate changing priorities, understand ‘what good looks like’, and capable of multi-tasking
  • Confident decision maker with the ability to nail actions and get stuff done
  • Ability to demonstrate strong communication skills and liaise with all members of the business including Senior Managers and Directors
  • Ability to be flexible with work duties and hours as required by the team and business, and able to attend other sites for which travel may be required

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

We are for the #Goodstuff!

Portsmouth: Commercial Designer (Maternity Cover)

Commercial Designer (Maternity Cover)

We are now recruiting for a Junior/Middleweight Commercial Designer to cover maternity leave, due to start in February 2017.

As part of the Marketing Team, you will provide commercial artwork and solutions across all channels including web, mobile and email. You will provide creative support for wider projects within Wiggle and be responsible for ensuring delivery of all creative assets to the highest of standards.  

 

Accountabilities:

  • Ensure design is consistent across all of Wiggle’s sites and emails.
  • Ensure all projects are delivered to agreed timescales, scheduled and free of errors.
  • Create translations and localized versions of banner and distribute effectively.
  • Ensure the creative theme should be in line with the brands current brand guidelines.
  • Provide design assistance for any related projects and tasks that may arise.
  • Contribute to the overall marketing strategy by providing honest, insightful and constructive feedback to the team.

 

Knowledge, Skills and Experience:

  • Degree level qualifications in Web Design or Graphic Design.
  • Commercial design experience.
  • Commercial experience of HTML, CSS development and email template development.
  • Experience in banner design and commercial messaging.
  • A strong design portfolio working with Adobe products.
  • Awareness of the challenges with online retail with strong commercial awareness.
  • Ability to handle multiple workloads simultaneously and perform under pressure.
  • A level of spontaneity and technical confidence.
  • Knowledge of Javascript coding is desirable.

 

Competencies:

  • Quick-thinking, and adaptable.
  • Committed and conscientious approach to work.
  • Strong attention to detail with a strive for excellence in delivery.
  • Demonstrate experience of working in a fast paced office environment as part of a professional team.
  • Ability to manage and coordinate changing priorities, understand ‘what good looks like’, and capable of multi-tasking.
  • Confident decision maker with the ability to nail actions and get stuff done
  • Ability to demonstrate strong communication skills and liaise with all members of the business including Senior Managers and Directors.
  • Ability to be flexible with work duties and hours as required by the team and business, and able to attend other sites for which travel may be required.

 

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

We are for the #Goodstuff

 

 

Portsmouth: Country Manager - DACH Region

Country Manager - DACH Region

Are you commercially focussed with an ability to generate and share innovative insights from analysis? Do you have experience working in a consumer focused business along with excellent influencing skills? Are you fluent in German and English with experience of working in the DACH region?  If so this could be the opportunity for you!

As Country Manager, you will be joining Wiggle during a time of growth to help shape our global proposition and trading strategy.  You will have your own P&L and budget ownership for the DACH region and will be accountable for trading management, proposition enhancement and marketing and brand development.  In return, you can expect outstanding personal development, senior management exposure, and thrive in a collaborative and internationally diverse environment!

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

We are for the #Goodstuff!

Portsmouth: Project Manager

Project Manager

We are hiring an experienced Project Manager, based at our Head Office Portsmouth! 

Our Project Managers are responsible for a variety of Wiggle projects to deliver both tactical and strategic change to our customer-facing ecommerce websites, internal business systems and processes.  You will be required to manage 2-3 projects at any one time starting from concept creation though to early life support. 

You will have experience within an Agile software development environment, good working knowledge of PRINCE2, PMBOK or similar, and will be competent in working on bespoke applications.  You will be experienced in the delivery of business change projects, involving process improvements, with the ability to work on multiple projects concurrently.

If you are a great communicator with exceptional organisation skills, and a logical thinker, we would like to hear for you!

 

Sound like the job for you? Fantastic! Send your CV to jobs@wiggle.co.uk

We are for the #goodstuff

 

 

Portsmouth: Senior Technical Manager, Digital Analytics

 

Senior Technical Manager, Digital Analytics

We have an opportunity for a Senior Technical Manager to join our Marketing Department in Portsmouth or Belfast.

  • You will have senior experience leading a service to digital teams
  • You will have a keen eye for the commercial opportunity in data driven marketing
  • You will have a proven technical expertise in ecommerce and digital marketing
  • You will have practical experience in the technical manipulation of complex digital data sources

You will:

  • Lead our technical work to harness the commercial value of our live digital customer data
  • Own our technical work to build data driven digital marketing solutions
  • Own our Digital Analytics Platform
  • Own the development vision, feature catalogue and communicate the vision to the business, for our Products.

An enthusiasm for a sport is important. As a sports business, we live our brand mission, to encourage everyone every day to experience a joy of sport!

 

Sound like the job for you? Fantastic! Send your CV to jobs@wiggle.co.uk

We are for the #goodstuff

 

Portsmouth: Online Marketing Manager (Australia)

Online Marketing Manager (Australia)

We have an exciting opportunity to join our growing organisation as an Online Marketing Manager, with focus on the Australian market! 

Do you have search experience and an understanding of how search engines work and interact with websites?  Are you able to write, edit and promote content to grow organic traffic?  Do you have strong data analysis skills and experience of bid management tools?  If so, this could be the opportunity for you!

As Online Marketing Manager, you will be responsible for growing Wiggle’s traffic, revenue and market share through key offsite online marketing channels.  You will ensure that Wiggle’s online marketing plan and tools adapts to the Australian market, working with our wider team to ensure we get the most out of traffic generating opportunities.  

The ability to speak another language and knowledge of Australia's sports market is a plus but not essential!

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

We are for the #Goodstuff!

Portsmouth: Online Marketing Manager (UK)

Online Marketing Manager (UK)

We have an exciting opportunity to join our growing organisation as an Online Marketing Manager, with focus on the UK market! 

Do you have search experience and an understanding of how search engines work and interact with websites?  Are you able to write, edit and promote content to grow organic traffic?  Do you have strong data analysis skills and experience of bid management tools?  If so, this could be the opportunity for you!

As Online Marketing Manager, you will be responsible for growing Wiggle’s traffic, revenue and market share through key offsite online marketing channels.  You will ensure that Wiggle’s online marketing plan and tools adapts to the UK market, working with our wider team to ensure we get the most out of traffic generating opportunities.  

The ability to speak another language and knowledge of the UK's sports market is a plus but not essential!

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

We are for the #Goodstuff!

Portsmouth: Europe Online Marketing Manager (Region Lead)

Europe Online Marketing Manager (Region Lead)

At Wiggle, we’re here for the #goodstuff, over the past few years that #goodstuff has been growing at a phenomenal rate, as a result we are growing our Online Marketing function to develop our global markets!

As Europe Online Marketing Manager (Region Lead), you will be responsible for working across our websites to create, develop and own the overall online marketing strategy across core European markets, as well as day to day responsibility for ROE markets. You will set strategies and lead innovation to maximise profitability and drive new customer acquisition through the growth of sessions, revenue and market share.  You will also manage and develop a small team, and develop and maintain close working relationships with other Regional Online Marketing Managers and other internal departments.

 Roles and Responsibilities:

  • Own the strategy across all channels for WiggleCRC’s European markets
  • Responsible for the budget and KPI targets across Paid Search, Remarketing, Affiliates, Display and other channels as appropriate
  • Manage and lead a team of four direct reports to improve knowledge, skills & performance
  • Maximise sales and profitability across European markets
  • Identify opportunities across all digital channels to achieve revenue growth targets and drive new customer acquisition
  • Grow market share in relevant tri sports markets
  • Overall responsibility for territory campaigns
  • Execution and evaluation of campaigns across ROE markets
  • Create business cases for new opportunities and engage key stakeholders
  • Work closely with Country Managers and Translators to ensure maximisation of traffic generating opportunities
  • Close working relationship with WiggleCRC subject matter experts to ensure latest technologies and best practices are adopted
  • Create and refine bidding strategy in accordance with Group Paid Media Manager
  • Regular analysis of campaign performance against targets and report back to the team / wider business
  • Other work as required by the team

 What you will need:

  • Online marketing experience required, working in a multi site enterprise role would be an advantage
  • Experience of managing online marketing teams (across non centralised teams would be an advantage)
  • Experience of working across multiple online channels
  • Experience of managing large budgets across different channels
  • Demonstrated history of improving direct reports
  • Ability to work on and deliver a number of projects
  • Retail or e-commerce experience desirable  
  • An interest and knowledge in tri-sports are also desirable
  • Be able to work effectively with minimal direction

 Competencies:

  • Co-ordinate, lead and improve a team of direct reports
  • Excellent analytical skills and commercial acumen
  • Ability to analyse campaign performance data and report back (sometimes to a non technical audience)
  • Confidence in reporting analysis and opportunities to Senior Management
  • Identify and communicate trends, challenges and opportunities to shape the future of the business
  • Ability to educate team on digital best practises
  • Demonstrate creativity in creating and delivering online marketing plans
  • Ability to make decisions in line with commercial goals of business
  • Attention to detail in recognising campaign and data accuracy

 

 Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

Portsmouth: UK & AU Online Marketing Manager (Region Lead)

UK & AU Online Marketing Manager (Region Lead)

At Wiggle, we’re here for the #goodstuff, over the past few years that #goodstuff has been growing at a phenomenal rate, as a result we are growing our Online Marketing function to develop our global markets!

As UK & AU Online Marketing Manager (Region Lead), you will be responsible for working across our websites to create, develop and own the overall online marketing strategy across each market in the UK & AU region.  You will set strategies and lead innovation to maximise profitability and drive new customer acquisition through the growth of sessions, revenue and market share.  You will also manage and develop a small team, and develop and maintain close working relationships with other Regional Online Marketing Managers and other internal departments.

Roles and Responsibilities:

  • Own the strategy across all channels for UK & AU markets
  • Responsible for the budget and KPI targets across Paid Search, Remarketing, Affiliates, Display and other channels as appropriate
  • Manage and lead a team of three direct reports to improve knowledge, skills & performance
  • Maximise sales and profitability across UK & AU markets
  • Identify opportunities across all digital channels to achieve revenue growth targets and drive new customer acquisition
  • Grow market share in relevant tri sports markets
  • Overall responsibility for UK & AU regional campaigns
  • Create business cases for new opportunities and engage key stakeholders
  • Work closely with Country Managers and Translators to ensure maximisation of traffic generating opportunities
  • Close working relationship with WiggleCRC subject matter experts to ensure latest technologies and best practices are adopted
  • Create and refine bidding strategy in accordance with Group Paid Media Manager
  • Regular analysis of campaign performance against targets and report back to the team / wider business
  • Other work as required by the team

 What you will need:

  • Online marketing experience required, working in a multi site enterprise role an advantage
  • Experience of managing online marketing teams (across non centralised teams an advantage)
  • Experience of working across multiple online channels
  • Experience of managing large budgets across different channels
  • Demonstrated history of improving direct reports
  • Ability to work on and deliver a number of projects
  • Retail or e-commerce experience desirable  
  • An interest and knowledge in tri-sports are also desirable
  • Be able to work effectively with minimal direction

 Competencies:

  • Co-ordinate, lead and improve a team of direct reports
  • Excellent analytical skills and commercial acumen
  • Ability to analyse campaign performance data and report back (sometimes to a non technical audience)
  • Confidence in reporting analysis and opportunities to Senior Management
  • Identify and communicate trends, challenges and opportunities to shape the future of the business
  • Ability to educate team on digital best practises
  • Demonstrate creativity in creating and delivering online marketing plans
  • Ability to make decisions in line with commercial goals of business
  • Attention to detail in recognising campaign and data accuracy

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

Portsmouth: Online Marketing Executive (US)

Online Marketing Executive (US)

At Wiggle, we’re here for the #goodstuff, over the past few years that #goodstuff has been growing at a phenomenal rate, as a result we are growing our Online Marketing function to develop our global markets!

As Online Marketing Executive (US), you will play a key part in driving the growth of our websites. You will have responsibility for maximising profitability through the growth of sessions, revenue and market share across a variety of channels, including Organic, Paid Search, Google Shopping, Social and Remarketing.  You will also be required to build and maintain close working relationships with the wider Online Marketing team as well as other internal departments.

Roles and Responsibilities:

  • Create, own and deliver an online marketing plan for US / Canada
  • Maximise sales and profitability across US / Canada markets
  • Grow market share in the US / Canada tri sports market
  • Execute paid search, affiliate and display campaigns across a number of WiggleCRC markets
  • Work with Country Managers and Translation team to ensure traffic generating opportunities are maximised
  • Develop and optimise affiliate program
  • Identify new third party partners to increase external visibility of Wiggle content
  • Leverage placement buying efficiencies across the group
  • Regular analysis of campaign performance
  • Close working relationship with WiggleCRC subject experts to ensure latest technologies and best practices are adopted
  • Identify opportunities to achieve revenue growth targets
  • Other work as required by the team

What you will need:

  • Interest in, or knowledge of digital marketing required with hands on digital experience an advantage
  • Knowledge or experience in Online Marketing platforms an advantage
  • Written / spoken language skills for one European language required (European language skills, preferably Italian, Danish or Dutch, would be an advantage)
  • Retail or e-commerce experience desirable 
  • An interest and knowledge in tri-sports are also desirable
  • Be able to work effectively with minimal direction
  • Ability to multi task across a number of channels and projects

 Competencies:

  • Strong analytical skills
  • Ability to interpret performance data
  • Demonstrate creativity in creating and delivering online marketing plans
  • Ability to make decisions in line with commercial goals of business
  • Attention to detail in recognising campaign and data accuracy
  • Identify and communicate opportunities to shape the future of the business

 Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk

Portsmouth: Business Analyst

Business Analyst

We are now hiring an experienced Business Analyst to join us at Wiggle!

As part of the Delivery team, you will engage in delivery of both strategic and small change to the Wiggle systems.  You will analyse, design and document solutions to meet the business objectives, support the in-house and remote development teams in the delivery of the solution and coordinate UAT and business-readiness tasks.  Your work will incorporate all infrastructure, Applications and customer-facing websites.

What you will do:

  • Work with business teams to identify, understand, prioritise and document business requirements, systems impacts and acceptance criteria.  Collate and analyse performance data to ensure informed decisions.
  • Investigate operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
  • Assist in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration.
  • Work iteratively with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests.
  • Investigate operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organisation.
  • Support the development team to write scenarios / user stories / acceptance tests, agree work packages / sprints and produce estimates.
  • Identify any business readiness tasks required to support delivery.
  • Verify and accept the delivered work packages ensuring the development fulfils the business requirements.  Provide support to the test team and business teams to complete functional and acceptance testing.
  • Prepare the handover of products to the business and support teams through showcases and by documenting any business processes changes and producing user guides.
  • Track and report on task progress.
  • Take part in any ad hoc project work improving the performance of the business as and when required
  • Investigate, identify and present where appropriate, new technologies or processes that will enable the business units to deliver their strategic goals

What you will need:

  • Experience of working in a business analyst role, preferably within the retail industry, specifically ecommerce channels.  Experience working within the mobile channel and on international / multi-lingual sites would be an advantage.
  • Be willing to get involved in the full project life cycle and be passionate about ensuring delivery is of the highest quality.  
  • Previous experience managing small projects would be an advantage.
  • A good eye for detail and be able to demonstrate the ability to produce clear, concise, well supported documentation.
  • Experience producing customer journey maps and wireframes with good understanding of usability and accessibility design best practices would be a significant advantage.
  • Ability to communicate well with both the technical and business teams supporting them to develop a ubiquitous language, and be able to encourage active dialogue between the development team and business users.
  • Experience working on multiple projects concurrently and be able to manage the priorities within your workload.
  • Good organisational skills, be self-motivated and be able to demonstrate the ability to work to tight deadlines.

Ability to be flexible with work duties and hours as required by the team and business, and able to attend other sites for which travel may be required. A small amount of international travel may be required. 

 

Sound like a perfect role for you? Fantastic! Send your CV to jobs@wiggle.co.uk