International Bike and Frame Delivery
Bike orders have an estimated processing timeframe of 5 working days, as they need to be assembled and fully safety checked by our trained mechanics before being dispatched.
Orders that contain a bike and other items will be split into two parcels, which may arrive separately. You will receive a dispatch confirmation email with courier tracking information and an estimated delivery date as soon as each parcel has been shipped. Timeframes for bulky delivery are dependent on the delivery country. To get an idea of when to expect delivery, simply add the item to your basket and select your delivery destination.
How Will My Bike Arrive?
All bikes delivered from Wiggle are assembled and inspected by our CyTech accredited technicians. CyTech is the bike industry's qualification for cycle mechanics and technicians, developed and overseen by the Association of Cycle Traders. Our mechanics have achieved specific levels of competency in a range of different disciplines, assessed by professional trainers. This ensures our mechanics have the right skills to ensure your bike is safe for your continued use and enjoyment.
Bike Brake Set Up
When placing your order, please state in your order notes how you require your brakes to be set up. UK bikes are shipped as standard, with the front brake on the right and rear on the left.
Please note: 5mm from either side of the centre line is considered to be the accepted level of tolerance for frame alignment. Misalignments below this are considered to be within tolerance and of satisfactory standard.
Once your bike has been built, each bike will undergo a rigorous testing programme before being disassembled and packed into a custom-made box to ensure maximum protection during transit. You may wish to keep hold of your bike box for storage purposes. Our specialist technicians also perform systematic pre-dispatch quality inspections to ensure our bikes meet the strict standards required.
Full instructions on how to set-up your bike will be included inside your parcel. For further details, click here
to view our enclosed bike assembly guide.
Please note, children's balance bikes do not have pedals, while their simple construction means they do not require the same service or pre-dispatch checks as normal bikes.
If you have any questions about bike assembly, please contact us via Live Chat